Telemedicine software development: key features, integrations & services
Telehealth software enables healthcare professionals to remotely provide clinical and non-clinical services, including examination, diagnostics, and treatment prescription, as well as consultations, medical education, and training, via telecommunication technology.
Telemedicine software development services
We deliver telemedicine solutions that enable on-demand remote access to healthcare services for patients while allowing medical facilities to allocate their resources effectively and expand their service area.
Real-time online consultations
Group therapy sessions
Healthcare data analytics and diagnostic
Behavioral health management
Chronic condition monitoring
Emergency care
Personal healthcare and health education
We develop telehealth solutions for
Consider implementing remote health care?
Why choose us
25+ years of software development experience
HIPAA, CCPA, GDPR, PIPEDA, and NIST-compliant custom telehealth software solutions
Adherence to OWASP, XDS/XDS-I, IEC 62443, and other app development security frameworks
Knowledge of the major healthcare standards, including FDA, ICD-10, CPT, and DICOM
Forrester's 2022 Modern Application Development Services report recognition
Ranked high in the Execution Zone for Telemedicine and IoT by Zinnov Zones
Client spotlight
40%
reduction in patient travel distance
Psychiatric telehealth solution
Our team created a comprehensive HIPAA-compliant telehealth application for psychiatric case processing, secure patient data management, remote mental health assessment, treatment recommendation delivery, and facility inpatient placement coordination.
3x
faster case creation
Remote patient monitoring suite
Itransition’s team built a custom telemedicine app and a web portal to facilitate sexual assault victims’ care in underserved and rural communities in the US.
28 years'
worth of data storage
Telemedicine-ready EHR
Itransition developed a cutting-edge telemedicine-enabled EHR solution with advanced data processing capabilities and innovative features such as speech recognition and smartpen.
100,000+
registered users
Wellness platform
Our team delivered a telehealth-enabled SaaS platform in line with the HIPAA compliance guidelines with complementary mobile apps that connect more than 700 lifestyle, nutrition, and fitness specialists to people seeking to improve their health.
3
piece software suite
Remote asthma monitoring software
Itransition developed an asthma monitoring solution consisting of a web app, mobile apps for patients and doctors, and a user management platform. Our team integrated the solution with the RPM devices collecting patients’ health data and the provider’s electronic medical records system to facilitate the secure data flow between the systems.
40%
reduction in patient travel distance
Psychiatric telehealth solution
Our team created a comprehensive HIPAA-compliant telehealth application for psychiatric case processing, secure patient data management, remote mental health assessment, treatment recommendation delivery, and facility inpatient placement coordination.
3x
faster case creation
Remote patient monitoring suite
Itransition’s team built a custom telemedicine app and a web portal to facilitate sexual assault victims’ care in underserved and rural communities in the US.
28 years'
worth of data storage
Telemedicine-ready EHR
Itransition developed a cutting-edge telemedicine-enabled EHR solution with advanced data processing capabilities and innovative features such as speech recognition and smartpen.
100,000+
registered users
Wellness platform
Our team delivered a telehealth-enabled SaaS platform in line with the HIPAA compliance guidelines with complementary mobile apps that connect more than 700 lifestyle, nutrition, and fitness specialists to people seeking to improve their health.
3
piece software suite
Remote asthma monitoring software
Itransition developed an asthma monitoring solution consisting of a web app, mobile apps for patients and doctors, and a user management platform. Our team integrated the solution with the RPM devices collecting patients’ health data and the provider’s electronic medical records system to facilitate the secure data flow between the systems.
40%
reduction in patient travel distance
Psychiatric telehealth solution
Our team created a comprehensive HIPAA-compliant telehealth application for psychiatric case processing, secure patient data management, remote mental health assessment, treatment recommendation delivery, and facility inpatient placement coordination.
3x
faster case creation
Remote patient monitoring suite
Itransition’s team built a custom telemedicine app and a web portal to facilitate sexual assault victims’ care in underserved and rural communities in the US.
28 years'
worth of data storage
Telemedicine-ready EHR
Itransition developed a cutting-edge telemedicine-enabled EHR solution with advanced data processing capabilities and innovative features such as speech recognition and smartpen.
100,000+
registered users
Wellness platform
Our team delivered a telehealth-enabled SaaS platform in line with the HIPAA compliance guidelines with complementary mobile apps that connect more than 700 lifestyle, nutrition, and fitness specialists to people seeking to improve their health.
3
piece software suite
Remote asthma monitoring software
Itransition developed an asthma monitoring solution consisting of a web app, mobile apps for patients and doctors, and a user management platform. Our team integrated the solution with the RPM devices collecting patients’ health data and the provider’s electronic medical records system to facilitate the secure data flow between the systems.
Our telemedicine solutions
Our experts help choose, design, configure or customize, implement, integrate, and upgrade telehealth software for any organization, meeting the unique requirements of the medical field.
We deliver telehealth solutions integrated with EHR, practice management software, and third-party apps to enable MDs, DOs, nurses, and physician assistants to provide preventive, diagnostic, and curative medical services remotely with the help of synchronous and asynchronous communication tools and RPM devices.
We create sophisticated telehealth solutions that include secure video calls and messaging applications integrated with medical IoT as well as other valuable systems, allowing pediatricians to expand the reach of their diagnostic and treatment services while having more flexible working schedules.
Our telehealth app development team creates solutions for dermatologists to perform diagnostics, provide more personalized treatment plans, issue referrals, and suggest non-invasive care for various skin conditions from anywhere at any time, using the tools for secure audio/video consultations, image sharing, remote patient monitoring, and secure messaging.
Our solutions facilitate communication between neurology professionals, their colleagues, patients, and caregivers, allowing the fast provision of remote neurological and psychiatric consultations, diagnostics, recommendations, medication e-prescriptions, and non-invasive treatments.
Custom telemedicine solutions
We develop custom telehealth apps based on the requirements specific to the particular practice, update or completely rework legacy software, and integrate new telemedicine solutions into the established medical IT ecosystem to boost the healthcare organization’s efficiency.
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Telemedicine software features
Our developers equip telemedicine software solutions with essential and advanced capabilities to help you provide full-fledged remote care on your terms.
- High-quality video and audio live conferencing
- Appointment scheduling
- Electronic prescriptions
- Secure synchronous and asynchronous chats
- Store-and-forward functionality
- Virtual waiting rooms
Condition management
- 24/7 health monitoring with patient wearables
- Condition management with alerts and notifications
- Consulting chatbots enabled by artificial intelligence
- Data-driven diagnostics tools
- Personalized prevention strategies generation
- Intuitive user-friendly design
- One-step checkout
- Gamification features
- Alerts and reminders
Data management
- Session records storage
- Continuous update of patient health log
- Easy CRM and EHR data access
- Data backup on external servers
Financial management
- Payment gateways integration
- Insurance services integration
- Treatment cost calculation
- Medical billing
Patient information & education
- Patient profiles
- Medical professionals’ ratings
- Knowledge base with video, audio, and text materials
- Patient knowledge assessment tools
Key telemedicine software integrations
We integrate telemedicine solutions with other healthcare software to expand telehealth apps’ capabilities and create a truly connected health IT ecosystem with impeccable interoperability for your healthcare organization.
Key integrations
Patient portals
EHR/EMR
Medical data analytics
Healthcare ecommerce
We integrate telemedicine apps with patient portals to allow patients to set up appointments, receive appointment reminders, contact their doctor, and find information about their condition all in one place.
We facilitate easy and secure patient data exchange between different specialists by connecting our custom telehealth software solutions to electronic health records.
We integrate medical image and data analytics solutions powered by machine learning algorithms with your custom telemedicine software to facilitate continuous health data monitoring and more effective patient condition management.
By enriching custom telemedicine software solutions with ecommerce capabilities, we enable hospitals to use multiple monetization strategies, offer various payment options, and successfully partner with each other.
Telehealth software benefits
Itransition’s experts deliver telehealth software systems that bring business value to medical practices while making a significant difference to patients.
- Efficient care delivery
- Ability to expand patient base
- Streamlined services monetization
- Improved business model flexibility
- Fewer canceled visits and no-shows
- Reduced number of facilities thanks to virtual care
- Medical services at a preferred location
- No waiting in line and travel expenses
- Convenient chronic conditions management
- No exposure to hospital-related infections
Challenges of telemedicine app implementation
Implementing a telemedicine app can pose a variety of challenges, which our team helps address by relying on robust tech skills and solid expertise in the healthcare industry.
Challenge
Solution
Regulatory compliance
Regulatory compliance
All healthcare software that involves health information exchange, storage, and processing should comply with location-specific regulatory standards.
Our experts ensure that your telehealth app’s architecture adheres to the regulations set in its intended use region (HIPPA in the USA, PIPEDA in Canada, and GDPR in Europe).
Data security
Data security
The healthcare industry suffers from numerous data breaches that cost providers millions annually. Telehealth apps, especially those integrated with electronic health records, are among the most common targets for criminals.
We develop telemedicine apps strictly following up-to-date security standards and relying on secure frameworks, libraries, and data storage. We consistently carry out security testing and quality assurance throughout the development process. In addition, we provide onboarding training to app users, helping them learn to avoid compromising protected information by mistake.
User-friendliness
User-friendliness
The app should provide an intuitive user experience and convenient access to data for doctors, patients, admins, and other users.
While developing telemedicine platforms or mobile apps, our team creates UI/UX designs for each separate group of users - patients, their representatives, doctors, or nurses. Additionally, our experts ensure the app’s compatibility with various platforms so that users can run the application on any device and get a consistent user experience.
Scalability
Scalability
Telemedicine software should smoothly handle the user base expansion and be ready to serve a growing number of patients and doctors to ensure its future-proof nature.
We supply telehealth apps with an auto-scale feature that automatically handles the increased user demand or notifies the admins in case some major upgrade is needed.
Looking for a telemedicine software development services company?
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Smart telemedicine app development solutions
Itransition employs innovative technologies that can broaden telehealth solutions’ capabilities and benefit patients and care providers more.
AR/VR
We integrate AR and VR capabilities into telemedicine platforms to facilitate communication that feels more like an in-person visit and increase patient education and engagement.
Patient wearables
Our telehealth apps can connect with patient medical gadgets to closely track health data (glucose levels, brain activity, heart rate, etc.) for diagnostics and condition monitoring. Telehealth solutions can also alert medical personnel in case of sudden health deterioration.
AI
Our experts integrate telehealth applications with AI-enhanced solutions to support clinical decision diagnostics, streamline routine documentation management tasks, and enhance customer communication via voice recognition and chatbots.
Our telemedicine development roadmap
Being an experienced telemedicine software development company, we have an established framework for developing full-scale web and mobile telemedicine apps.
1
Discovery
We gather your requirements and analyze market trends and field specifics to conceptualize the solution and come up with the right technology stack.
2
Planning
We draw up the project’s roadmap, prioritizing feature delivery based on your needs.
3
UX/UI design
We create a unique look and feel for the solution based on your brand style guidelines.
4
Development
Our developer team creates the solution’s source code, connects it with necessary third-party services, and introduces security mechanisms.
5
Testing
After telehealth software development, we carry out QA, ensuring software quality, security, and compliance with the standards.
6
Deployment & support
We deploy the completed telehealth app into your medical ecosystem and provide L1, L2 or L3 support on-demand.
Telemedicine app development sourcing models
Care providers have several options when developing a custom telemedicine application: they can entirely rely on their in-house development team, partially outsource project execution to a vendor, or hire a software development team to take on the entire project from start to finish.
In-house
Partially outsourced
Fully outsourced
Pros
Pros
Complete control over the implementation process, no need to sign a Business Associate Agreement with a vendor who will have access to PHI.
Access to the expertise of highly skilled specialists without overpaying for the entire team.
The possibility to focus more on clinical tasks and growing connections with patients.
Cons
Cons
Project risks due to a possible lack of development capacity or the required technical expertise in telehealth apps.
Requires effective communication, proper understanding and commitment to the shared goals, and flexibility from both the hired and in-house teams. Most processes would have to be built from the ground up, requiring high efficiency from the project management team as well.
Dependency on the vendor and the necessity of explaining all internal processes and workflows to the hired team.
How we can help
How we can help
Using our extensive experience in healthcare software development, we can consult in-house teams on tools and workflows that will boost the project’s efficiency.
We possess a broad array of talent capable of bridging any gaps within your organization's expertise and enhancing your development capacity, contributing to the project’s fast and successful implementation.
We provide end-to-end telehealth software development services, working closely with the client's team and delivering reliable, safe, and flexible telemedicine software.
Telemedicine app development costs
The telehealth app development service pricing varies from around $50,000 for a telehealth app with a simplistic design and basic feature list to $100,000+ for a more sophisticated solution with multiple integrations.
Sourcing model in-house team, local development agency, freelancers, outsourcing development agency
Type of software web, desktop, mobile, or all-inclusive suite
Type and quantity of software integrations
Backup data storage size
Supported platforms iOS, Android, Windows, Linux
The number of user roles admins, patients, doctors, nurses, and caregivers
Features complexity
Application model store-and-forward, remote monitoring, real-time interactive
Telemedicine development cost factors
FAQs about telemedicine app development
How to create a telemedicine app?
Decide on your telemedicine app's desired functions and monetization model and set the approximate budget. Then, request quotes from several app development companies and choose the one that fits your budget. If you want to go with the hands-on approach, you can work closely with the app development services provider to outline the project plan, choose the hosting platform for your cloud-based app, create the app’s architecture, build a custom solution, and then test and approve the final product. However, you can fully rely on the software vendor to deliver the desired product in the set timeframe.
How to choose a telehealth platform?
To choose the best telemedicine software, consider which functions you want it to cover, your telemedicine services’ specialty, the size of your practice, the demographics of patients it serves, and your budget.
Does Medicare cover telehealth?
Medicare and other major insurance programs generally cover virtual appointments and follow-ups. However, it's best to discuss each particular case with the insurance provider.
Is a telemedicine app secure?
If you prioritize data security in your telehealth app, its architecture must be developed according to the health industry’s security and regulatory standards and be HIPAA-compliant (e.g., using encryption for data storage and transfer, etc.). Additionally, the app’s users must still receive training to avoid human-factor security breaches.
Can telehealth services be provided via any general-use video conferencing platform (e.g., Skype)?
General-use live video tools (Skype, Google Meet, etc.) are unsuitable for providing medical consulting, diagnostics, or treatment because they do not adhere to the security and privacy regulations set for the healthcare industry and can compromise patient data security.
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