Healthcare ecommerce

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Healthcare ecommerce

We help you tap into healthcare ecommerce

Our experts equip healthcare organizations with ecommerce solutions to help them capitalize on new business opportunities and enhance patient satisfaction. We develop comprehensive online retail infrastructure, streamline back-office and front-office retail processes with automation, and integrate tools for seamless customer experience.

Hospitals

Care facilities

Physician offices

Dentistries

Independent practitioners

Ambulatory surgery centers

Pharmacies

Laboratories

We develop healthcare ecommerce solutions for

Why choose us

25+ years in healthcare IT

Adobe Bronze partner

SAP Silver partner

Dedicated Ecommerce Center of Excellence

Recognized among Top Ecommerce Developers by Clutch

HIPAA-compliant development practices

Searching for a reliable medical ecommerce provider?

You found them

Our range of medical ecommerce solutions

We implement custom or platform-based healthcare ecommerce software tailored to your organization’s line of business.

Online pharmacies

We develop e-pharmacies equipped with digital prescription features and integrated with payment gateways, marketing and customer support tools.

Medical equipment stores

We create responsive online stores for selling medical supplies and equipment, powered by back-office automation features and analytical and customer care tools.

Medical services websites

We deliver ecommerce solutions that enable patients to purchase healthcare services you offer, including care packages, insurance plans, doctor appointments, or lab tests.

Telemedicine hubs

We build platforms equipped with video and audio conferencing tools to connect patients and medical professionals from anywhere.

Healthcare marketplaces

We develop comprehensive retail hubs that can aggregate offers from healthcare services and medical equipment providers in one place.

Main features of medical ecommerce solutions

We deliver dedicated ecommerce tools equipped with functionality that streamlines sales operations, facilitates fast and proactive customer service, and automates mundane tasks for your staff.

Order management

Orders and reservations placement
Real-time order tracking
Automated order processing
Returns and claims management
Online payments, and more

Product management

Customizable product catalogs
Product information including FDA and other certifications
Product categorization, search, filtering, and comparison
Inventory management, and more

Customer relations and marketing

Customer segmentation
Pricing and promotions
Loyalty programs
Experience personalization
Customer community, and more

Omnichannel customer service

Customer support
Self-service bots
Store locator and availability radar
Social media integrations
Product recommendations, and more

Essential healthcare ecommerce integrations

Based on your business requirements, our experts can integrate tools from your hospital ecosystem or third-party modules with your medical ecommerce solution.

Payment gateways

We connect your medical ecommerce solution with a variety of secure payment options to make the purchasing process more convenient for various customers.

Patient portals

Through this integration, we enable your customers to obtain information about their health, schedule an appointment, receive prescriptions, and consult specialists in one place.

Logistics and delivery services

We make the supply chain activities smoother and faster by setting up data transfer between your back-office ecommerce system and third-party delivery providers.

Insurance management systems

We carry out integrations with insurance management systems to optimize the cash flow and streamline the settlement process with insurance companies for your customers.

Social commerce

Through integration with social media platforms, Itransition will help you attract new audiences, build a strong online presence, and deliver omnichannel customer support.

Analytics systems

This integration enables you to gather and process vital data, analyze customer’s behavior and assess your solution’s performance to make more informed business decisions faster.

The advantages of healthcare ecommerce

Expanded area of business

Attract new customers through online touchpoints without setting up additional offline medical stores or points of service.

Improved customer convenience

Provide patients a unique opportunity to purchase medication, equipment, or doctor consultations online, without leaving their home.

Direct-to-consumer sales channel

Cut the costs for third-party marketing or sales platforms by reaching out to customers directly and take full control over your medical business development.

Cost optimization

Speed up sales and order management and get rid of human factor mistakes by setting up automated retail workflows.

Need end-to-end healthcare ecommerce implementation services?

Turn to Itransition

Related services

Healthcare CRM

Itransition provides comprehensive medical CRM implementation services, enabling healthcare organizations to provide superior patient care.

Pharmacy management software

Our team develops solutions for B2B and B2C pharmacies that help manage medicine retail workflows, keep track of inventory, and prevent medicine fraud.

Mobile healthcare

Itransition helps healthcare providers deliver uninterrupted care to their patients by connecting them with dedicated mobile applications.

Platforms we work with

Our experts cover the full cycle of a medical ecommerce solution implementation, including consultation services to identify the best possible platform, integrating it with your ecosystem, adding necessary customizations, and providing ongoing technical support.

Our experts implement Magento-based solutions for single-vendor stores or marketplaces with healthcare-specific workflows and help healthcare companies take full advantage of their ecommerce solution with Magento features like catalog management, SEO, AI-driven personalization, and more.

For your healthcare ecommerce project, Itransition can fine-tune out-of-the-box SAP Commerce functionality or develop a custom solution on top of the platform according to your medical business vision.

We deliver fully customized pharmacy or medical supply nopCommerce stores for healthcare providers of all sizes, integrating it with necessary third-party applications and setting up seamless data exchange.

Other platforms

Our expertise with ecommerce includes many other popular platforms like Odoo, Salesforce and others, that we can successfully implement for your healthcare business.

Unsure which ecommerce platform to choose for your medical business?

We can help

Staples of Itransition’s medical ecommerce solutions

Scalable

We design your solution to evolve alongside your business, allowing you to easily add new functionality to capitalize on new business opportunities.

Secure

We develop healthcare ecommerce solutions according to the major security standards and regulations of the retail and healthcare industries.

Reliable

Our development team will design your medical ecommerce solution to operate without fail even under high loads.

Easy to integrate

We build healthcare solutions to be easily connected with your other medical or ecommerce software and provide secure data exchange.

Case study

Oncology treatment platform

Learn how we developed an oncology treatment platform that streamlines therapy order creation and facilitates evidence-based patient treatment decisions.